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Product · iCRM

End-to-End Sales Suite That Closes Deals

iCRM is Gagstek's flagship sales platform — taking your team from lead generation through pipeline, quotes, digital contracts, and recurring invoices in one unified workspace.

What is iCRM?

Your Sales Team's Complete Workspace

iCRM is the valued, client-oriented sales software built to boost your revenue. From auto-generated leads to a full pipeline of forecasts and won opportunities — every step of your sales journey lives in one place.

Designed by former Management & Technology Consulting executives, iCRM eliminates data silos and gives your team a modern interface with task management, activity tracking, and real-time collaboration baked in.

Gain a clear view of your opportunity pipeline with a drag-and-drop board. Customize stages for each sales team, analyze lost opportunities, and log every interaction instantly within the opportunity's timeline.

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iCRM Dashboard
iCRM · E2E Sales Platform
100+
Clients Using iCRM
50+
Certified Professionals
99.9%
Platform Uptime
24/7
Expert Support
Core Capabilities

Everything Your Sales Team Needs

A complete toolkit for modern sales organizations — from first contact to closed deal and recurring revenue.

Lead Management

Auto-generate leads from email, social media, web forms, and campaigns. Score, enrich, and nurture leads with full qualifying workflows.

  • Multi-channel lead generation
  • Lead scoring & enrichment
  • Nurture & qualifying workflows

Opportunity Pipeline

Drag-and-drop pipeline with customizable stages per team. Forecast management with full deal-level visibility and lost-opportunity analysis.

  • Drag-and-drop pipeline board
  • Custom stages per sales team
  • Forecast & pipeline reports

Activities & Tasks

Prioritize daily tasks and schedule meetings via Google Calendar and Outlook. Every interaction is auto-logged to the opportunity timeline.

  • Google Calendar & Outlook sync
  • Priority task management
  • Full interaction history

Quotes & Contracts

Create quotes from opportunities in clicks. Digital contracts with e-signatures, recurring payments, and subscription billing — all in one place.

  • One-click quote generation
  • Digital contracts & e-sign
  • Subscriptions & recurring billing

Account Management

One unified customer record shared across your whole team. Sub-accounts, individual preferences, and full transaction history per customer.

  • Unified customer records
  • Sub-accounts & multi-contacts
  • Full order & invoice history

Reporting & Dashboards

Multi-view dashboards with custom filters, grouping, and data slicing — giving leadership real-time visibility across all teams and pipelines.

  • Customizable dashboards
  • Pipeline snapshot & filters
  • Performance analytics
Business Communication
VoIP + Email Routing
Business Communication

Every Conversation, In One Place

Reusable email templates for mass and repetitive communications. All emails are automatically mapped to the correct opportunity — and new leads can be created directly from incoming emails.

Dial customers directly from the browser using VoIP — automatically or manually. A full console provides a view of all logged calls, with account details and interaction history at your fingertips.

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Getting Started

Up & Running in Three Steps

Deploying iCRM is fast, guided, and tailored to your team's workflow from day one.

1

Connect & Configure

Install iCRM via AppExchange or Gagstek's onboarding link. Approve integrations, configure your sales stages, and map your existing data to the platform in minutes.

2

Import & Activate

Bring in your existing leads, accounts, and opportunities. Activate email routing, set up VoIP telephony, and sync with Google Calendar or Outlook for immediate productivity.

3

Sell & Scale

Start managing your pipeline, creating quotes, and tracking performance through real-time dashboards. As your team grows, iCRM scales effortlessly across regions and teams.

Integrations

Connect Your Entire Stack

iCRM integrates with your existing tools through OAuth 2.0 — secure, reliable, and fully bi-directional.

Quotes Module

Create quotes from opportunities in a few clicks. Full customer journey visibility from first contact to paid invoice.

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StockPro — Stock Register

Check product availability and initiate orders directly from within a quote — no tool switching required.

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Email Marketing

Boost lead acquisition and nurture campaigns with unified, trackable communication workflows.

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Google Workspace

Sync meetings to Google Calendar and auto-map all emails to opportunities through Gmail routing rules.

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VoIP Telephony

Dial from the browser with a full computer telephony console — call logging, account context, and team activity tracking.

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Salesforce Platform

Deep Salesforce integration using OAuth 2.0 for secure, fully bi-directional data sync across your CRM ecosystem.

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Ready to Transform?

Start Selling Smarter with iCRM

Contact Gagstek today to unlock the full potential of your sales operations. Our team will have you set up and selling faster than you think.

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