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Case Study · Integration Architecture

Choosing the Right Integration Platform
for a B2B-Heavy Enterprise Landscape

Industry: Global Manufacturing & Distribution Operations: Multi-region — APAC, EMEA, North America Platform: Lobster Data Platform EDI: EDIFACT · X12 · CSV
35%
Reduction in Integration
Delivery Time
40%
Fewer Production
Incidents
Real‑Time
Order-to-Cash Visibility
Across Regions
Lower TCO
Predictable & Reduced
Total Cost of Ownership

The Challenge

When General iPaaS Hits Its Limits

The client had previously attempted integrations using general iPaaS platforms such as Workato and Boomi. While effective for SaaS-to-SaaS automation, the environment exposed critical gaps when scaled to a B2B-heavy, EDI-driven ecosystem.

  • Frequent onboarding of new trading partners creating recurring engineering bottlenecks
  • Complex EDI standards requiring custom handling beyond standard connectors
  • High transaction volumes with direct operational dependency on integration reliability
  • Escalating licensing costs tied to usage and message volume
  • Heavy reliance on engineering teams for monitoring and issue resolution

The client needed an integration platform designed specifically for B2B, EDI, and partner-centric operations — not a general-purpose automation tool repurposed for enterprise complexity.

Gagstek's Recommendation

A Purpose-Built B2B Integration Backbone

After delivering integrations across multiple platforms, Gagstek recommended the Lobster Data Platform as the strategic backbone for the client's integration architecture.

The decision was driven by Lobster's B2B-first design, operational visibility, and predictable cost model — aligned with the client's long-term scale requirements. Unlike general iPaaS tools that bolt on EDI support, Lobster was engineered from the ground up for the complexity of trading partner ecosystems.

Solution Architecture

Lobster at the Core of the Integration Landscape

Gagstek designed and implemented a fully integrated landscape with Lobster as the central hub, connecting SAP ERP, Salesforce, and 40+ external trading partners.

Native EDI Processing
Full support for EDIFACT, X12, and partner-specific flat files — no custom workarounds needed.
SAP & Salesforce Integration
Standardized, reusable mappings connecting ERP and CRM with minimal maintenance overhead.
Template-Driven Partner Onboarding
Accelerated partner go-lives through reusable templates, reducing setup time dramatically.
Centralized Monitoring
Operations teams gained self-service message monitoring and reprocessing without engineering involvement.
Clear Role Separation
Business operations and engineering workflows cleanly separated, reducing cross-team friction.
Reduced Complexity
A unified architecture replacing fragmented point-to-point integrations across the enterprise.

Results & Impact

Measurable Outcomes from Phase One

Within the first phase of implementation, the client achieved significant operational improvements across reliability, speed, and cost efficiency.

35%
Reduction in integration delivery time — faster turnaround on new connections and change requests.
40%
Fewer production incidents — stable EDI operations with proactive monitoring preventing failures.
Real-Time
Near real-time order-to-cash visibility across all regions — APAC, EMEA, and North America.
Faster
Faster partner onboarding without increased integration costs — scaling without the traditional cost curve.
Lower TCO
Lower and predictable total cost of ownership — no surprise overage charges tied to message volume.

Most importantly, operational teams gained control over integrations without constant engineering involvement — a transformational shift for the organization.

Gagstek's Takeaway

Platform Choice Defines Enterprise Outcomes

Not every integration platform is designed for every problem. The right tool depends on the complexity of your partner ecosystem, data formats, and operational model.

Platform
Best Suited For
Workato
Excellent for SaaS automation and internal workflow orchestration
Boomi
A strong general-purpose iPaaS for broad enterprise connectivity
Lobster
Purpose-built for B2B, EDI, and partner ecosystems at enterprise scale

That's why Gagstek continues to trust Lobster for enterprise-grade, high-volume integration programs where reliability, scale, and cost predictability matter most.

Client Testimonial

What the Client Said

"Gagstek helped us rethink integration not as a technical project, but as a business-critical capability. Their recommendation of Lobster proved decisive — our partner onboarding is faster, our EDI operations are stable, and our teams finally have visibility and control. This platform simply fits a B2B enterprise reality."

H
Head of Enterprise Integration
Global Manufacturing Client · APAC / EMEA / North America